Phil traces the roots of his hearing loss to his time in the military as a young man. He brushed it aside for the whole of his working life, but his family were aware of his deteriorating hearing as he became older.
Although often encouraged by his wife to act on the problem, it took Phil about a year to take the step to visit an audiologist.
His first experiences with hearing devices were not positive. But after trying Widex DREAM hearing aids, he never takes them out!